THE MOST COMMON QUESTIONS
Frequently asked questions
What does Studio Surmayi do?
Studio Surmayi is a Designer Wear Boutique, Beauty Salon and Makeup Studio.
Do you have a store?
Yes. We have our store located at Hajipur, Bihar.
Why Studio Surmayi?
We’ve been in the fashion business for many years where we have also provided customised outfits to our customers. After having delivered countless orders through our offine store, we created our website as an online stitching service that will exclusively take care of all your tailoring needs. Unlike the conventional tailoring shops,here you have the advantage of having a team of designers, stylists and skilled craftspeople ensuring your outfit is stitched to specification - and perfection!
What all Studio Surmayi Can Make?
We specialise in Indian ethnicwear, making us the ideal place for stitching Kurtis, Anarkali Suits, Salwar Kameez, Saree Blouses and Ethnic Bottomwear. When it comes to patterns and styles, you can choose from our wide selection of designs - both traditional and modern - to create an outfit that you will love.
Will you send a tailor to my place to take measurements?
No. This facility is just available in Hajipur as of now. For other cities, kindly pack one perfectly-fitting garment along with your dress material. Using that as our measurement guide, we will stitch the new outfit to fit you just as perfectly.
Do you charge for delivery?
Yes. Delivery charge vary as per the weight of the consignment and location of the client.
What are the charges for stitching?
Will my fabric and dress material be safe during this process?
What if I need alteration for the stitched dress?
Just like your measurement garment, the stitched dress should fit you perfectly. However, if adjustments are needed, we will do them for free. However, pick-up and delivery charges will be applicable.
Is Tax Applicable?
Yes, service tax & GST will be applied to your order in keeping with the Government rules and regulations.
Can I return if I don't like the design?
Custom Made designs are non-returnable and non-exchangeable.
What does the stitching price include?
The Prices ususally include only stitching Price until extra things are conveyed by the designer.
Salon & Makeup
What all services do you have?
Studio Surmayi Salon Offers wide range of Salon Services like Threading, Bleach, Facial, Sakin Treatments, Hair Treatments, Waxing, Body Polishing, Hair Spa, Nail Extension, Manicure, Pedicure, Hair Color etc.
Do you have Bridal Makeup Services?
Yes We do have Bridal Makeup Services. You can choose from wide range of Makeup variations Like Kryolan, Mac, HD, Airbrush and Luxe Brands.
Do you have a Salon and Makeup Studio?
Yes we do have our Salon situated at Hajipur, Bihar.
Do you travel to the venue for Bridal Makeup? Are there extra charges?
Yes. Studio Surmayi do travel to the venue for Bridal Bookings however it depends on the management to accept the venue bookings as per availability and location.
How do I book an appointment for Bridal Makeup?
You can contact on +91 91223 02228 for any kind of queries.
How Can I cancel my Bridal Booking?
Is Makeup Trial Available before booking?
Yes, Makeup Trial is available at additional cost.
My Wedding is Early Morning/ Late Night. Is there extra charges?
The official timing of the studio is 10:30 am to 7:00 pm. Any client coming to avail services before and after this time has to pay the overtime at Rs 500 per hour.
If I bring my own Makeup Products, will there be any discount?
We only use our products. In no case, we use Client's products.
What happens if my things gets misplaces/lost in your premises?
THE MANAGEMENT AND STAFF are NOT RESPONSIBLE FOR YOUR PERSONAL BELONGINGS.
I am late for my Bridal Makeup from the scheduled time? What do I do?
Please be on time for your services, A half an hour delay from your end could end up getting
you over two hours late in getting ready, also the preference would be given to the one who
made it on time. If you have booked makeup by SNEHA SAKYA , delay after a certain period is chargeable Rs.500 per 15 minutes of time or downgrades your makeup too Junior Artist, the decision of the management will be the final decision.
Is Pre Bridal also included in the Makeup Package?
The Bridal Makeup Package Includes Makeup & Hair Consultation, Skin Prep, Makeup, Hairstyle, Draping, Nail Paint Application and High Quality Eyelashes.
Is my Photographer allowed in the studio?
The Photographer is not allowed in the studio.